I have forgotten my MyLOFT account password. How to reset the password?
We would like to inform you that you can reset your MyLOFT account password by following the steps below.
How to Reset Your Password
- Open the MyLOFT app and go to the login screen.
- Tap Forgot Password? located below the password field.
- Enter the email address or phone number linked to your account, then tap Submit or Continue.
- Check your email inbox or SMS messages for the password reset link. If you do not receive it, please check your spam or junk folder.
- Open the reset message and follow the on-screen instructions to set a new password. Please note that the reset link may expire after a short time, so we recommend completing the process promptly.
- Once done, return to the app and log in using your new password.
Troubleshooting
- If you do not receive a reset message or are unable to reset your password, we would recommend contacting us through the Help or Support section of the app.
- Ensure that the email address or phone number you are entering is the one associated with your MyLOFT account.
Password Tips
- Choose a strong, unique password with at least eight characters, including letters, numbers, and symbols.
- Avoid reusing passwords used on other apps or websites.
We would be glad to assist you further if you need any additional help.