What happens if I reach my session limit while chatting with the AI Buddy chatbot?
The chatbot will display a notification when you reach your session limit. You can take the following actions:
- Wait for the session to reset: Sessions typically reset after a short period. Wait a few minutes and then try using the chatbot again.
- Try simple troubleshooting: Sign out and sign back in, or refresh the page or app. If you are using a browser, clearing the cache may help.
- Contact Support if the issue continues: Use the app's Help or Support section or your account portal to reach the MyLOFT Support Team. When you contact support, include your account email, a brief description of the problem, and the time you received the session-limit notification.
If you regularly hit the session limit, consider spacing requests over multiple sessions or contacting Support to discuss options for increased access.